Privacy Policy

Overview

UptimeWatchdog provides website uptime monitoring and related alerting tools. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.

Information we collect

We may collect account information such as your email address, authentication details, and settings you provide. We also collect monitoring information such as monitor names, URLs, check settings, incident history, response codes, response times, and error messages generated by the service.

We may automatically collect technical information such as IP address, device and browser details, log data, cookies, and usage events that help us secure, operate, and improve the service.

For first-party page analytics, we record page paths, timestamps, response status, referrer domain, browser user agent, signed-in user where applicable, and hashed visitor identifiers. We store hashed IP-derived values rather than raw IP addresses for analytics.

How we use information

We use information to create and manage accounts, provide uptime checks, send alerts and service emails, troubleshoot issues, prevent abuse, improve product performance, and comply with legal obligations.

Sharing information

We do not sell your personal information. We may share information with service providers that help us host the product, send email, process payments, measure usage, or protect the service. We may also disclose information if required by law, to enforce our terms, or to protect the rights, safety, and security of our users and service.

Data retention

We keep information for as long as needed to provide the service, maintain records, resolve disputes, enforce agreements, and satisfy legal requirements. You may request deletion of your account information, subject to operational, legal, and security limitations.

Security

We use reasonable administrative, technical, and organizational measures to protect information. No internet service can be guaranteed to be completely secure, so please use a strong password and protect your account credentials.

Your choices

You may update account settings, unsubscribe from non-essential communications where available, and request access, correction, or deletion of personal information by contacting us.

Contact

Questions about this Privacy Policy can be posted in the community support forum.